Website privacy | Mercury Lab Limited

About this notice

Mercury Lab Limited is a software and technology company based in Hong Kong. This notice covers this company website and related email enquiries. Our apps and other products may have their own privacy notices, which will describe their specific practices.

When you visit the website

This is an informational website. We do not provide visitor accounts or contact forms, and we do not add analytics, advertising trackers, or third-party embeds. We do not intentionally set cookies or use browser storage to track visitors.

Vercel hosts and delivers this website. Like other web hosting providers, it processes technical request information, such as IP addresses, requested URLs, and browser information, to deliver pages, maintain security, and operate its service. This means visiting the site still involves the processing of technical information.

When you email us

If you contact us, we receive the information you choose to send, including your email address, any name you provide, your message, and attachments. We use it to respond to your enquiry, discuss potential work, and manage related business correspondence.

Our company email is handled through Google Workspace. Please send only the information needed for your enquiry, and do not email passwords or access credentials.

Information may be accessed by people working with Mercury Lab Limited who need it to respond to your enquiry or carry out the related work. We use hosting and email providers to operate these services. We do not sell information you send us or use it for advertising. We may disclose information where required by law.

Our service providers may process information outside Hong Kong as part of operating their services.

Keeping information

We keep business correspondence for as long as reasonably needed to handle the enquiry, support an ongoing business relationship, or meet applicable legal and record-keeping obligations. Technical information processed by our service providers is subject to their service settings and retention practices.

Your questions and requests

You can contact us to ask about personal information you have provided or to request access, correction, or deletion. We may need to verify that a request relates to you. We will consider requests under applicable requirements, including any information we need to retain.

Email hello@mercurylablimited.com with privacy questions or requests.

Changes to this notice